How this site handles information.
This is a draft policy intended to explain the website's current technical behavior. Replace it with an approved legal policy before public launch.
What we collect
When you register for the free webinar, we collect the name, email address, and optional agency and role information you provide, plus webinar access and viewing activity. Creating a learner account adds your hashed password, learning progress, and enrollment status. Implementation inquiries include the information you submit about your agency and systems.
How we use it
We use your information to provide requested webinar access, manage learning accounts and course access, respond to consultation inquiries, maintain security, and send transaction emails. We only queue optional webinar marketing follow-ups when you expressly check the marketing consent box. Each promotional email includes an unsubscribe mechanism.
Payments and third parties
When Stripe is configured, course checkout occurs on Stripe-hosted pages and the site receives verified payment status through a signed webhook. The site does not store full credit card details. Video hosting, email delivery, analytics, and scheduling services may require separate agreements and privacy disclosures once activated.
Retention and requests
Access logs and registration details are kept in the application's database until an administrator implements a deletion or retention request. Email rod@hanksgroup.com to ask about your information, request corrections, or discuss deletion. Administrators should establish a retention schedule before launch.
Training and consulting terms
Training materials are educational and are not legal advice, binding authority, insurance coverage determinations, or proof that any vendor permits a specific automation. Agency users are responsible for licensing, carrier agreements, privacy obligations, consent, human review, and verification before taking actions with client records. Workshop sales and consulting projects should be governed by published checkout, refund, service, and cancellation terms added before accepting live payments.
Questions
Contact rod@hanksgroup.com.